Collecting your information

Collecting your information using this website

We generally only collect personal information from this website when it is provided voluntarily by you – for example, when you fill in a form to register.

When you visit this website or download information from it, our Internet Service Provider (ISP) makes a record of your visit and records the following information:

• your Internet address;
• your domain name, if applicable; and
• the date and time of your visit to the website.

Our ISP also collects information such as the pages our users access, the documents they download, links from other sites they follow to reach our site, and the type of browser they use. However, this information is anonymous and is only used for statistical and website development purposes.

How we use and disclose your information

We use your information to provide and market our services to you, and to enhance and develop our relationship with you.

We will handle personal information as securely as possible and will not pass it on to anyone.

Rosedale Caravan Sales is bound by professional obligations of confidentiality and We will continue to treat and protect information we receive (including any personal information) in accordance with these obligations.

Use of cookies

A cookie is a small message given to your web browser by our web server. The browser stores the message in a text file, and the message is then sent back to the server each time the browser requests a page from the server.

We make limited use of cookies on this website. We use cookies to measure usage sessions accurately, and to gain a clear picture of which areas of the site attract traffic. We also use cookies to improve the functionality of our website – for example, if we provide a notice or update regarding a significant change we may use cookies to ensure access on our website.

When cookies are used on this site, they are used to store information relating to your visit such as a unique identifier, or a value to indicate whether you have seen a web page. We use session (not permanent) cookies. They are used to distinguish your Internet browser from the thousands of other browsers. This site will not store personal information such as email addresses or other details in a cookie.

Most Internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer, giving you the choice whether to accept it or not.

Security

We use a variety of physical and electonic security measures, including restricting and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure.

The Internet is not a secure environment. If you use the Internet to send us any information, including your email address, it is sent at your own risk.

Access

You have a right to access most personal information we hold about you. Please contact our Privacy Compliance webmaster (see below) to ask for access to your information, or if you have a complaint concerning your information privacy. We may deny your request in some circumstances. If we do this, we will tell you why.

Email Admin admin@rosedalecaravans.com.au